Healthcare BPO Market estimated to reach a valuation of approximately USD 312.4 billion in the year 2025

Published | November 2019

According to BlueWeave Consulting, the Global Healthcare BPO Market is expected to grow at a significant rate during the forecast period. In the year 2018, the Global Healthcare BPO Market was approximately valued at USD 191.6 billion. The market is also projected to grow at a CAGR of 10.2% and is estimated to reach a valuation of approximately USD 312.4 billion in the year 2025. The Global Healthcare BPO Market is growing owing to various factors.

Global Healthcare BPO Market is sectioned by payer administrations, supplier administrations, pharmaceutical administrations, and topography. Income cycle the executives’ fragment is relied upon to enroll the most elevated development in the conjecture period. Diminishing repayments in the social insurance industry decreases in the general medicinal services costs, activities embraced by governments for executing RCM arrangements will fuel the income cycle the board fragment development.

Payer services are bifurcated into integrated front-end services, claims management, back-office operations, product development and business acquisition, member management, provider management, HR services, care management, and billing & accounts management services.  The claims management sub-segment is assessed to hold the biggest piece of the overall industry in the forecast period.

Another significant driving factor is the ascent of close to shore redistributing goals and access to innovation. As close to shoring gives organizations the upside of likeness in culture, time zone, and dialects, and encourages them to convey better-quality administrations, the organizations have begun re-appropriating their business procedures to BPO specialist co-ops in a similar district. Organizations have additionally begun concentrating on ensuring their re-appropriated organizations and limiting the financial dangers, through the comparative case and guideline frameworks, which may help the development of close to shore re-appropriating goals and access to innovation.

The revenue cycle management (RCM) segment from the provider services section holds a major share in the Global Healthcare BPO Market during the forecast period

The development of the revenue cycle management (RCM) market is credited to an expansion in government activities, to help the appropriation of RCM arrangements, expanding income misfortune because of charging blunders, and expanding reception of EHR/EMR. Most medical clinics are directly subject to outsider suppliers for forswearing the board administration, as they come up short on the master information and time to deal with the repayment procedure. Most normal charging blunders incorporate inability to check protection, recording a deficient case, coding mistakes, absence of particularity, and missing documenting cutoff times.

The North American region holds a lion’s share in the Global Healthcare BPO Market during the forecast period

As of now, North America rules the Global Healthcare BPO Market and is required to proceed with its fortress for a couple of more years. In the North America region, the United States holds the biggest piece of the overall industry. This can be significantly credited to the nearness of a solid repayment system, higher expenditure in public and private sector healthcare organizations, and a high level of guarantee records. There is a portion of the elements driving the development of the market, in the locale.

Global Healthcare BPO Market: Competitive Insight

The major players in the Global Healthcare BPO Market includes companies like Genpact (Bermuda), IBM Corporation (US), Infosys (India), Lonza (Switzerland), Omega Healthcare (India), and Quintiles IMS (US), Accenture (Ireland), Cognizant (US), Firstsource Solutions (India), GeBBS Healthcare Solutions (US), among others.

Browse Detailed Analysis with TOC, “Global Healthcare BPO Market, by Services (Front-end Services, Claims Management, Back-office Operations, and Others), by Provider Services (Patient Enrollment & Strategic Planning, Revenue Cycle Management, and Patient Care), by Pharmaceutical Services (R&D Services, Manufacturing Services, and Non-clinical Services), By Region (North America, Europe, Asia Pacific, Middle East & Africa and Latin America); Trend Analysis, Competitive Market Share & Forecast, 2015-2025”


The in-depth analysis of the report provides the growth potential, upcoming trends and statistics of Healthcare BPO Market size & forecast. The report promises to provide state-of-the-art technology of Healthcare BPO Market and industry insights which help decision makers to take sound strategic decisions. Furthermore, the report also analyzes the market drivers and challenges and competitive analysis of the market.