Global Telecom Managed Services Market Report

Global Telecom Managed Services Market by Service Type (Managed Data Center, Managed Network Services, Managed Data and Information Services, Managed Mobility Services, Managed Communication Services, Managed Security Services); By Organization Size (Small and Medium Enterprises, and Large Enterprises); By Region (North America, Europe, the Asia-Pacific, the Middle East & Africa, and Latin America) Trend Analysis, Competitive Market Share & Forecast, 2017-2027

  • Published Date: June 2021
  • Report ID: bwc20381
  • Available Format: PDF
  • Page: 161

Report Overview

Global Telecom Managed Services Market- Industry Trends & Forecast Report 2027

The global telecom managed services market was worth USD 15.2 billion in 2020 and is further projected to reach USD 42.1 billion by 2027, at a CAGR of 14.1% during the forecast period (2021-2027). A decrease in the cost of managing enterprise infrastructure is likely to drive the growth of the global telecom managed services market. In terms of data speeds, the market for telecom managed services have witnessed significant evolution, from Global System for Mobile Communications (GSM) and Code Division Multiple Access (CDMA) networks to Third Generation (3G), Fourth Generation (4G), and now Fifth Generation (5G) networks. Rising investments by key players in the development of 5G infrastructure are also likely to fuel the global telecom managed services market. Additionally, consumers' increased need for high-speed data access is also fueling the market growth. The rising global consumption of digital media platforms has resulted in an increase in demand for higher bandwidths with high-speed connections, which is expected to drive the expansion of the global telecom managed services market.

Source: BlueWeave Consulting

Global Telecom Managed Services Market Overview

The telecom industry has changed considerably in recent years, in terms of data service penetration, technological innovation, tech-savvy clients, and mergers and acquisitions by key players to deliver high Quality of Service (QOS) to consumers and achieve viable business growth. Telecom managed service providers monitor telecom services throughout the clock, identifying and resolving any difficulties that arise. Companies might easily lose customers if their communications services are interrupted. Customers are more likely to switch to companies that provide better network and software management services. Therefore the key players must reinforce their business strategy because of increasing competition, high infrastructure costs, a decline in core revenue, and business transformation,

Global Telecom Managed Services Market Trend

Growth Drivers

Growing Investments in the Development of New Technology

The global telecom managed services market is expected to witness substantial growth due to increased investments in the development of new technology. Additionally, the development of new technology and 5G infrastructure by key companies such as Samsung and Ericsson are expected to fuel the growth of the global telecom managed services market. As the number of mobile users grows, so does the demand for high-speed internet services, which in turn drives the global managed services market forward. Likewise, the global telecom managed services sector is expected to grow as the use of digital media platforms and social media grows.

Opportunities

Rise in Trend of BYOD (Bring Your Own Device) 

The increasing number of small and medium-sized businesses as a result of the growing startup culture across the globe has led the companies to adopt the BYOD culture to eradicate the initial investments in the infrastructure of the companies. Furthermore, today's businesses want employees to communicate with customers and coworkers in order to maximize productivity, resulting in growing BYOD usage. Also, many firms encounter limitations due to geographical boundaries and long-distance collaborations between teams; however, BYOD allows them to connect easily and easily transmit information. This new trend acts as a lucrative opportunity for the global telecom managed services market.

Restraints

Revealing confidential information to Managed Service Providers (MSPs)

Many MSPs are facing issues of data privacy, security, and breach. There are certain regulatory compliances that every MSPs must follow. MSPs who understand data privacy are in high demand in the industry. The cybersecurity skills gap continues to wreak havoc on the telecom managed service sector with many reporting that their organization does not have the right data security. Increased cybercrime is predicted to have a negative impact on the global telecom managed service market. As threats and attacks continue to rise, MSPs must take the required steps to guarantee that security compliance does not stifle the global telecom managed services market's growth.

 

Impact of COVID-19

COVID-19 has harmed a wide range of sectors, yet it has benefited the telecom managed services sector. Due to the lockdown imposed by the government of different countries, cinema, and multiplexes had to be closed to curb the spread of the virus. As a result, there has been an increase in the use of OTT platforms, social media platforms, and digital platforms. These factors are contributing to the surging need for bigger bandwidths and high-speed connection, which is likely to fuel the global telecom managed services market's expansion.

Consumers nowadays are increasingly working from home as a result of Covid-19, which is fueling the global telecom managed services industry. Moreover, the growing demand for digital platforms has prompted major firms to invest in the growth of the telecom managed services industry. Covid-19, therefore, has had a favorable impact on the growth of the telecom managed services market.

 

Global Telecom Managed Services Market: By Organization size

Based on organization size, the global telecom managed services market is divided into two sub-segments—small & medium enterprises (SMEs) and large enterprises. SMEs has the largest market share in the global telecom managed services market. With the rising number of small and medium enterprises, the demand for managed services is also increasing. Small and medium enterprises have a limited in-house network and IT infrastructure, which is why they prefer outsourced managed services from service providers. Due to their flexibility and ease of use, managed services have become an important part of the business process of SMEs, and are expected to grow in the coming years. These are the reasons why the small and medium enterprises segment holds the largest market share in the global telecom managed services market.

 

Source: BlueWeave Consulting

 

Global Telecom Managed Services Market: Regional Insights 

Based on the region, the global telecom managed services market is segmented into North America, the Asia-Pacific, Europe, Latin America, and the Middle East & Africa. The Asia-Pacific holds the largest share in the global telecom managed services market. North America accounted for the second-largest share for global telecom managed services market and is expected to grow with at a significant rate. The rising technological advancements and its adoption in the telecom industry are the main reasons that are driving the growth of the market in North America. The growth of the telecom managed services industry in this region has been fueled by new opportunities such as IT convergence. Also, the major firms are investing in North America since there is a huge demand for high-speed data connectivity and higher bandwidths in this region.

Competitive landscape

The major key players in the global telecom managed services market are Cisco Systems, Inc, Ericsson AB, Huawei Technologies Co., Ltd, International Business Machines Corporation, Verizon Communications Inc., AT&T Inc., Centurylink, NTT Data Corporation, Comarch SA, GTT Communications, Inc., Sprint.Com, Unisys, Amdocs Inc., Tech Mahindra Limited, Deutsche Telekom AG, Softbank Group Corp, Vodafone Group, and other prominent players. The key industry players are consistently trying to improve their production capabilities and product range to gain a competitive edge in the market. Alliances, partnerships, acquisitions and mergers are also rampant in the industry.

Recent Developments

·         In May 2021, Samsung and Erricson have signed a global patent license agreement for cellular technologies such as 5G. Erricson and Samsung have agreed to work together on technology projects to help the mobile and telecom industries grow.

 

·         In March 2020, Cisco Systems, the worldwide leader in IT and networking acquired Exablaze. This acquisition created an integration between Exablaze’s innovative products and Cisco technology which provides latest Field Programmable Gate Array (FPGA) technology to consumers for enhancing flexibility and programmability.

 

 

Attribute

Details

Years Considered

Historical data – 2017-2020

Base Year – 2020

Forecast – 2021 – 2027

Facts Covered

Revenue in USD Million

Market Coverage

U.S, Canada, Germany, UK, France, Italy, Spain, Brazil, Japan, South Korea, China, India, UAE, South Africa, Saudi Arabia, Mexico

Product/Service Segmentation

By Service Type, Organization Size, and Region.

Key Players

Key Players for the market are Cisco Systems, Inc, Ericsson AB, Huawei Technologies Co., Ltd, International Business Machines Corporation, Verizon Communications Inc., AT&T Inc., Centurylink, NTT Data Corporation, Comarch SA, GTT Communications, Inc., Sprint.Com, Unisys, Amdocs Inc., Tech Mahindra Limited, Deutsche Telekom AG, SoftBank Group Corp, Vodafone Group, & other prominent players.

 

 

By Services Type            

Ø    Managed Data Center

Ø    Managed Network Services

Ø    Managed Data and Information Services

Ø    Managed Mobility Services

Ø    Managed Communication Services

Ø    Managed Security Services

By Organization Size

Ø    Small and Medium Enterprises

Ø    Large Enterprises

By Region

Ø  North America

Ø  Europe

Ø  The Asia-Pacific

Ø  Latin America

Ø  The Middle East & Africa

 

FAQs:

1.    What is the current size of the global telecom managed services market?

Answer: The global telecom managed services market has reached USD 15.2 billion in 2020.

 

2.    What are the major factors driving the growth of the global telecom managed services market?

Answer: Increased investments in the development of recent technology, cost reduction in managing enterprises are the major factors that drive the growth of the market.

3.    Who are the key players in the global telecom managed services market?

Answer: The key players in the global telecom managed services market are Cisco Systems, Inc, Ericsson AB, Huawei Technologies Co., Ltd, International Business Machines Corporation, Verizon Communications Inc., AT&T Inc., Centurylink, NTT Data Corporation, Comarch SA, GTT Communications, Inc., Sprint.Com, Unisys, Amdocs Inc., Tech Mahindra Limited, Deutsche Telekom AG, SoftBank Group Corp, Vodafone Group, & other prominent players.

4.    Which organization size segment accounted for the largest share in the global telecom managed services market?

Answer: Small and Medium enterprises accounted for the largest share in the global telecom managed services market.

5.    Which region has the largest share in global telecom managed services market?

Answer: The Asia-Pacific has the largest share in the global telecom managed services market.