Report Overview

Global Telecom Managed Services Market - Industry Trends & Forecast Report 2027

The global telecom managed services market was worth USD 15.2 billion in 2020 and is further projected to reach USD 42.1 billion by 2027, at a CAGR of 14.1% during the forecast period (2021-2027). A decrease in the cost of managing enterprise infrastructure is likely to drive the growth of the global telecom managed services market. In terms of data speeds, the market for telecom managed services have witnessed significant evolution, from Global System for Mobile Communications (GSM) and Code Division Multiple Access (CDMA) networks to Third Generation (3G), Fourth Generation (4G), and now Fifth Generation (5G) networks. Rising investments by key players in the development of 5G infrastructure are also likely to fuel the global telecom managed services market. Additionally, consumers' increased need for high-speed data access is also fueling the market growth. The rising global consumption of digital media platforms has resulted in an increase in demand for higher bandwidths with high-speed connections, which is expected to drive the expansion of the global telecom managed services market.

Source: BlueWeave Consulting

Global Telecom Managed Services Market Overview

The telecom industry has changed considerably in recent years, in terms of data service penetration, technological innovation, tech-savvy clients, and mergers and acquisitions by key players to deliver high Quality of Service (QOS) to consumers and achieve viable business growth. Telecom managed service providers monitor telecom services throughout the clock, identifying and resolving any difficulties that arise. Companies might easily lose customers if their communications services are interrupted. Customers are more likely to switch to companies that provide better network and software management services. Therefore the key players must reinforce their business strategy because of increasing competition, high infrastructure costs, a decline in core revenue, and business transformation,

Global Telecom Managed Services Market Trend

Growth Drivers

Growing Investments in the Development of New Technology

The global telecom managed services market is expected to witness substantial growth due to increased investments in the development of new technology. Additionally, the development of new technology and 5G infrastructure by key companies such as Samsung and Ericsson are expected to fuel the growth of the global telecom managed services market. As the number of mobile users grows, so does the demand for high-speed internet services, which in turn drives the global managed services market forward. Likewise, the global telecom managed services sector is expected to grow as the use of digital media platforms and social media grows.

Opportunities

Rise in Trend of BYOD (Bring Your Own Device) 

The increasing number of small and medium-sized businesses as a result of the growing startup culture across the globe has led the companies to adopt the BYOD culture to eradicate the initial investments in the infrastructure of the companies. Furthermore, today's businesses want employees to communicate with customers and coworkers in order to maximize productivity, resulting in growing BYOD usage. Also, many firms encounter limitations due to geographical boundaries and long-distance collaborations between teams; however, BYOD allows them to connect easily and easily transmit information. This new trend acts as a lucrative opportunity for the global telecom managed services market.

Restraints

Revealing confidential information to Managed Service Providers (MSPs)

Many MSPs are facing issues of data privacy, security, and breach. There are certain regulatory compliances that every MSPs must follow. MSPs who understand data privacy are in high demand in the industry. The cybersecurity skills gap continues to wreak havoc on the telecom managed service sector with many reporting that their organization does not have the right data security. Increased cybercrime is predicted to have a negative impact on the global telecom managed service market. As threats and attacks continue to rise, MSPs must take the required steps to guarantee that security compliance does not stifle the global telecom managed services market's growth.

Impact of COVID-19

COVID-19 has harmed a wide range of sectors, yet it has benefited the telecom managed services sector. Due to the lockdown imposed by the government of different countries, cinema, and multiplexes had to be closed to curb the spread of the virus. As a result, there has been an increase in the use of OTT platforms, social media platforms, and digital platforms. These factors are contributing to the surging need for bigger bandwidths and high-speed connection, which is likely to fuel the global telecom managed services market's expansion.

Consumers nowadays are increasingly working from home as a result of Covid-19, which is fueling the global telecom managed services industry. Moreover, the growing demand for digital platforms has prompted major firms to invest in the growth of the telecom managed services industry. Covid-19, therefore, has had a favorable impact on the growth of the telecom managed services market.

Global Telecom Managed Services Market: By Organization size

Based on organization size, the global telecom managed services market is divided into two sub-segments—small & medium enterprises (SMEs) and large enterprises. SMEs has the largest market share in the global telecom managed services market. With the rising number of small and medium enterprises, the demand for managed services is also increasing. Small and medium enterprises have a limited in-house network and IT infrastructure, which is why they prefer outsourced managed services from service providers. Due to their flexibility and ease of use, managed services have become an important part of the business process of SMEs, and are expected to grow in the coming years. These are the reasons why the small and medium enterprises segment holds the largest market share in the global telecom managed services market.

 

Source: BlueWeave Consulting

Global Telecom Managed Services Market: Regional Insights 

Based on the region, the global telecom managed services market is segmented into North America, the Asia-Pacific, Europe, Latin America, and the Middle East & Africa. The Asia-Pacific holds the largest share in the global telecom managed services market. North America accounted for the second-largest share for global telecom managed services market and is expected to grow with at a significant rate. The rising technological advancements and its adoption in the telecom industry are the main reasons that are driving the growth of the market in North America. The growth of the telecom managed services industry in this region has been fueled by new opportunities such as IT convergence. Also, the major firms are investing in North America since there is a huge demand for high-speed data connectivity and higher bandwidths in this region.

Competitive landscape

The major key players in the global telecom managed services market are Cisco Systems, Inc, Ericsson AB, Huawei Technologies Co., Ltd, International Business Machines Corporation, Verizon Communications Inc., AT&T Inc., Centurylink, NTT Data Corporation, Comarch SA, GTT Communications, Inc., Sprint.Com, Unisys, Amdocs Inc., Tech Mahindra Limited, Deutsche Telekom AG, Softbank Group Corp, Vodafone Group, and other prominent players. The key industry players are consistently trying to improve their production capabilities and product range to gain a competitive edge in the market. Alliances, partnerships, acquisitions and mergers are also rampant in the industry.

Recent Developments

• In May 2021, Samsung and Erricson have signed a global patent license agreement for cellular technologies such as 5G. Erricson and Samsung have agreed to work together on technology projects to help the mobile and telecom industries grow.

• In March 2020, Cisco Systems, the worldwide leader in IT and networking acquired Exablaze. This acquisition created an integration between Exablaze’s innovative products and Cisco technology which provides latest Field Programmable Gate Array (FPGA) technology to consumers for enhancing flexibility and programmability.

Scope of Report:

Attribute	Details
Years Considered	Historical data – 2017-2020
	Base Year – 2020
	Forecast – 2021 – 2027
Facts Covered	Revenue in USD Million
Market Coverage	United States, Canada, Germany, United Kingdom, France, Italy, Spain, Brazil, Japan, South Korea, China, India, UAE, South Africa, Saudi Arabia, Mexico
Product/Service Segmentation	By Service Type, Organization Size, and Region.
Key Players	Cisco Systems, Inc, Ericsson AB, Huawei Technologies Co., Ltd, International Business Machines Corporation, Verizon Communications Inc., AT&T Inc., Centurylink, NTT Data Corporation, Comarch SA, GTT Communications, Inc., Sprint.Com, Unisys, Amdocs Inc., Tech Mahindra Limited, Deutsche Telekom AG, SoftBank Group Corp, Vodafone Group, & other prominent players

 

By Services Type

• Managed Data Center

• Managed Network Services

• Managed Data and Information Services

• Managed Mobility Services

• Managed Communication Services

• Managed Security Services

By Organization Size

• Small and Medium Enterprises

• Large Enterprises

By Region

• North America

• Europe

• Asia-Pacific

• Latin America

• Middle East & Africa

1.    Research Framework

1.1. Research Objective

1.2. Service Type Overview

1.3. Market Segmentation

2.    Research Methodology

2.1. Qualitative Research

2.1.1.   Primary and Secondary Sources

2.2. Quantitative Research

2.2.1.   Primary and Secondary Sources

2.3. Breakdown of Primary Research Respondents

2.3.1.   Secondary Research

2.3.2.   Primary Research

2.4. Breakdown of Primary Research Respondents, By Industry Participants

2.5. Market Breakdown & Data Triangulation

3.    Executive Summary

4.    Global Telecom Managed Services Market – Industry Insights

4.1. Value Chain Analysis

4.2. DROC Analysis

4.2.1.   Growth Drivers

4.2.2.   Restraints

4.2.3.   Opportunity

4.2.4.   Challenges

4.3. Recent Developments

4.4. Regulatory Framework

5.    Global Telecom Managed Services Market Overview

5.1.Market Size & Forecast by Value, 2017-2027

5.1.1.   By Value (USD Million)

5.2.Market Share & Forecast

5.2.1.   By Service Type

5.2.1.1.       Managed Data Center

5.2.1.2.       Managed Network Services

5.2.1.3.       Managed Data and Information Services

5.2.1.4.       Managed Mobility Services

5.2.1.5.       Managed Communication Services

5.2.1.6.       Managed Security Services

5.2.2.   By Organization Size  

5.2.2.1.       Small and Medium Enterprises

5.2.2.2.       Large Enterprises

5.2.3.   By Region

5.2.3.1.       North America

5.2.3.2.       Europe

5.2.3.3.       The Asia-Pacific

5.2.3.4.       Latin America

5.2.3.5.       The Middle East & Africa

6.    North America Telecom Managed Services Market 

6.1. Market Size & Forecast by Value, 2017-2027

6.1.1.   By Value (USD Million)

6.2. Market Share & Forecast

6.2.1.   By Service Type

6.2.2.   By Organization Size

6.2.3.   By Country

6.2.3.1.       United States

6.2.3.2.       Canada

7.    Europe Telecom Managed Services Market 

7.1. Market Size & Forecast by Value, 2017-2027

7.1.1.   By Value (USD Million)

7.2. Market Share & Forecast

7.2.1.   By Service Type

7.2.2.   By Organization Size

7.2.3.   By Country

7.2.3.1.       Germany

7.2.3.2.       United Kingdom

7.2.3.3.       France

7.2.3.4.       Italy

7.2.3.5.       Spain

7.2.3.6.       Rest of Europe

8.    Asia Pacific Telecom Managed Services Market 

8.1. Market Size & Forecast by Value, 2017-2027

8.1.1.   By Value (USD Million)

8.2. Market Share & Forecast

8.2.1.   By Service Type

8.2.2.   By Organization Size

8.2.3.   By Country

8.2.3.1.       India

8.2.3.2.       China

8.2.3.3.       Japan

8.2.3.4.       South Korea

8.2.3.5.       Rest of Asia Pacific

9.    Latin America Telecom Managed Services Market 

9.1. Market Size & Forecast by Value, 2017-2027

9.1.1.   By Value (USD Million)

9.2. Market Share & Forecast

9.2.1.   By Service Type

9.2.2.   By Organization Size

9.2.3.   By Country

9.2.3.1.       Brazil

9.2.3.2.       Mexico

9.2.3.3.       Rest of Latin America

10.Middle East & Africa Telecom Managed Services Market

10.1.             Market Size & Forecast by Value, 2017-2027

10.1.1.                By Value (USD Million)

10.2.             Market Share & Forecast

10.2.1.                By Service Type

10.2.2.                By Organization Size

10.2.3.                By Country

10.2.3.1.    Saudi Arabia

10.2.3.2.    UAE

10.2.3.3.    South Africa

10.2.3.4.    Rest of Middle East & Africa

11.Competitive Landscape

11.1.             List of Key Players and Their Offerings

11.2.             Market Share Analysis (2020)

11.3.             Competitive Benchmarking, By Operating Parameters

12.Impact of COVID-19 on Global Telecom Managed Services Market 

13.Company Profiles (Company Overview, Financial Matrix, Key Service Type landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook)

13.1. Cisco Systems, Inc.

13.2. Ericsson AB

13.3. Huawei Technologies Co., Ltd

13.4. International Business Machines Corporation

13.5. Verizon Communications Inc.

13.6. AT&T Inc.

13.7. NTT Data Corporation

13.8. Centurylink

13.9. Comarch SA

13.10.          GTT Communications, Inc.

13.11.          Sprint.Com

13.12.          Unisys

13.13.          Amdocs Inc.

13.14.          Tech Mahindra Limited

13.15.          Deutsche Telekom AG

13.16.          SoftBank Group Corp

13.17.          Vodafone Group

13.18.          Other Prominent Players

14.Key Strategic Recommendations

 

* Financial information of non-listed Companies will be provided as per availability

 

**The segmentation and the companies are subjected to modifications based on in-depth study during the final deliverable.

 

 

List of Figures

 

Fig: Global Telecom Managed Services Market Segmentation

 

Fig: Global Telecom Managed Services Market Value Chain Analysis,

 

Fig: Company Market Share Analysis, 2020

 

Fig: Global Telecom Managed Services Market Size, By Value (USD Million), 2017-2027

 

Fig: Global Telecom Managed Services Market Share (%), By Service Type, By Value, 2017-2027

 

 

Fig: Global Telecom Managed Services Market Share (%), By Organization Size, By Value, 2017-2027

 

 

Fig: Global Telecom Managed Services Market Share (%), By Country, By Value, 2017-2027

 

Fig: North America Telecom Managed Services Market Size, By Value (USD Million), 2017-2027

 

Fig: North America Telecom Managed Services Market Share (%), By Service Type, By Value, 2017-2027

 

Fig: North America Telecom Managed Services Market Share (%), By Organization Size, By Value, 2017-2027

 

Fig: North America Telecom Managed Services Market Share (%), By Country, By Value, 2017-2027

 

Fig: Europe Telecom Managed Services Market Size, By Value (USD Million), 2017-2027

 

Fig: Europe Telecom Managed Services Market Share (%), By Service Type, By Value, 2017-2027

 

Fig: Europe Telecom Managed Services Market Share (%), By Organization Size, By Value, 2017-2027

 

Fig: Europe Telecom Managed Services Market Share (%), By Country, By Value, 2017-2027

 

Fig: Asia-Pacific Telecom Managed Services Market Size, By Value (USD Million), 2017-2027

 

Fig: Asia-Pacific Telecom Managed Services Market Share (%), By Service Type, By Value, 2017-2027

 

Fig: Asia-Pacific Telecom Managed Services Market Share (%), By Organization Size, By Value, 2017-2027

 

Fig: Asia-Pacific Telecom Managed Services Market Share (%), By Country, By Value, 2017-2027

 

Fig: Latin America Telecom Managed Services Market Size, By Value (USD Million), 2017-2027

 

Fig: Latin America Telecom Managed Services Market Share (%), By Service Type, By Value, 2017-2027

 

Fig: Latin America Telecom Managed Services Market Share (%), By Organization Size, By Value, 2017-2027

 

Fig: Latin America Telecom Managed Services Market Share (%), By Country, By Value, 2017-2027

 

Fig: Middle East & Africa Telecom Managed Services Market Size, By Value (USD Million), 2017-2027

 

Fig: Middle East & Africa Telecom Managed Services Market Share (%), By Service Type, By Value, 2017-2027

 

Fig: Middle East & Africa Telecom Managed Services Market Share (%), By Organization Size, By Value, 2017-2027

 

Fig: Middle East & Africa Telecom Managed Services Market Share (%), By Country, By Value, 2017-2027

 

 

 

 

List of Tables

 

Table: Global Telecom Managed Services Market Size, By Service Type, By Value, 2017-2027

 

Table: Global Telecom Managed Services Market Size, By Organization Size, By Value, 2017-2027

 

Table: Global Telecom Managed Services Market Size, By Region, By Value, 2017-2027

 

Table: North America Telecom Managed Services Market Size, By Service Type, By Value (USD Million), 2017-2027

 

Table: North America Telecom Managed Services Market Size, By Organization Size, By Value (USD Million), 2017-2027

 

Table: North America Telecom Managed Services Market Size, By Country, By Value (USD Million), 2017-2027

 

Table: Europe Telecom Managed Services Market Size, By Service Type, By Value (USD Million), 2017-2027

 

Table: Europe Telecom Managed Services Market Size, By Organization Size, By Value (USD Million), 2017-2027

 

Table: Europe Telecom Managed Services Market Size, By Country, By Value (USD Million), 2017-2027

 

Table: the Asia-Pacific Telecom Managed Services Market Size, By Service Type, By Value (USD Million), 2017-2027

 

Table: the Asia-Pacific Telecom Managed Services Market Size, By Organization Size, By Value (USD Million), 2017-2027

 

Table: the Asia-Pacific Telecom Managed Services Market Size, By Country, By Value (USD Million), 2017-2027

 

Table: Latin America Telecom Managed Services Market Size, By Service Type, By Value (USD Million), 2017-2027

 

Table: Latin America Telecom Managed Services Market Size, By Organization Size, By Value (USD Million), 2017-2027

 

Table: Latin America Telecom Managed Services Market Size, By Country, By Value (USD Million), 2017-2027

 

Table: The Middle-East & Africa Telecom Managed Services Market Size, By Service Type, By Value (USD Million), 2017-2027

 

Table: The Middle-East & Africa Telecom Managed Services Market Size, By Organization Size, By Value (USD Million), 2017-2027

 

Table: The Middle-East & Africa Telecom Managed Services Market Size, By Country, By Value (USD Million), 2017-2027

 

 

 

 

Table: Cisco Systems, Inc. Financial Analysis

Table: Cisco Systems, Inc. Business Overview

Table: Ericsson AB Financial Analysis

Table: Ericsson AB Business Overview

Table: Huawei Technologies Co., Ltd. Financial Analysis

Table: Huawei Technologies Co., Ltd. Business Overview

Table:  International Business Machines Corporation Financial Analysis

Table: International Business Machines Corporation Business Overview

Table: Verizon Communications Inc. Financial Analysis

Table: Verizon Communications Inc. Business Overview

Table: AT&T Inc. Financial Analysis

Table: AT&T Inc. Business Overview

Table: Centurylink Financial Analysis

Table: Centurylink Business Overview

Table:  NTT Data Corporation Financial Analysis

Table: NTT Data Corporation Business Overview

Table: Comarch SA Financial Analysis

Table: Comarch SA Business Overview

Table: GTT Communications, Inc. Financial Analysis

Table: GTT Communications, Inc. Business Overview

Table: Sprint.Com Financial Analysis

Table: Sprint.Com Business Overview

Table: Unisys Financial Analysis

Table: Unisys Business Overview

Table: Amdocs Inc. Financial Analysis

Table: Amdocs Inc. Business Overview

Table: Tech Mahindra Limited Financial Analysis

Table: Tech Mahindra Limited Business Overview

Table:  Deutsche Telekom AG Financial Analysis

Table: Deutsche Telekom AG Business Overview

Table: SoftBank Group Corp Financial Analysis

Table: SoftBank Group Corp Business Overview

Table: Vodafone Group Financial Analysis

Table: Vodafone Group Business Overview